Develops strong working relationships inside and outside the team to achieve common goals. Breaks down barriers between groups and involves others in discussions and decisions.
Sets up teams or working groups, and involves them in achieving goals. Develops good relationships and co-operation within the team, and removes barriers. Supports team members when necessary.
Positive Indicators
- Identifies common goals and interests, and uses these to unite teams.
- Gets commitment from others by consulting and involving them.
- Works inside and outside the team to share ideas and information.
- Builds good working relationships and teams.
- Welcomes and supports new team members.
- Shows appreciation for the efforts of team members.
- Consults others for ideas and suggestions, and welcomes suggestions from everyone involved.
- Explains options and discusses solutions with others.
- Supports the activities of staff, especially when tasks are difficult.
- Establishes effective contact and involvement with outside agencies.
- Builds balanced teams of people with different skills, backgrounds, cultures and experiences.
Negative Indicators
- Does not volunteer to help other team members.
- Is only interested in taking part in high-profile and interesting activities.
- Takes credit for successes without recognising the contribution of others.
- Works to own agenda rather than contributing to team performance.
- Allows small exclusive groups of people to develop.
- Plays one person off against another.
- Restricts and controls what information is shared.
- Does not let people say what they think.
- Does not offer advice or get advice from others.
- Shows little interest in working jointly with other groups to meet the goals of everyone involved.
- Does not discourage conflict within the organisation.