Gathers information from a range of sources. Analyses information to identify problems and issues, and makes effective decisions.
Gathers information from a range of sources to understand situations, making sure it is reliable and accurate. Analyses information to identify important issues and problems. Identifies risks and considers alternative courses of action to make good decisions.
Positive Indicators
- Takes a systematic approach to gathering information.
- Gathers different versions of events to build up a picture of a situation.
- Carries out research to identify relevant facts that are not immediately available.
- Identifies inconsistencies in information.
- Checks information to make sure it is correct.
- Takes account of all information, however small it is.
- Analyses information carefully to make sure it has not been misunderstood.
- Makes sure that decisions are made using as much reliable information as possible.
- Assesses and takes account of risk when making decisions.
- Finds new ways of solving problems.
- Considers the views and motives of everyone involved when drawing conclusions.
Negative Indicators
- Doesn’t deal with problems in detail and does not identify underlying issues.
- Does not gather enough information before coming to conclusions.
- Does not consult other people who may have extra information.
- Does not research background.
- Shows no interest in gathering or using intelligence.
- Does not gather evidence.
- Makes assumptions about the facts of a situation.
- Does not notice problems until they have become significant issues.
- Gets stuck in the detail of complex situations and cannot see the main issues.
- Reacts without considering all the angles.
- Becomes distracted by minor issues.
- Leaves others to solve problems and does not see it as part of the role