Gathers information from a range of sources. Analyses information to identify problems and issues, and makes effective decisions.
Applies a range of analytical techniques to understand complex information issues. Considers a range of options and their effects. Makes strategic decisions by logically analysing all the relevant factors.
Positive Indicators
- Uses an analytical approach to solve problems.
- Challenges underlying assumptions to make sure information is accurate.
- Gathers information and ideas from outside to benefit the organisation.
- Takes an intelligence-driven approach to complex situations.
- Identifies trends in statistical information.
- Analyses information to identify possible problems in the future.
- Clearly identifies the main issues in complex problems and focuses on them.
- Considers different options and thinks through ‘what if’ scenarios.
- Produces imaginative responses to complex problems.
- Makes balanced decisions that are in proportion to the problem being faced.
- Exercises good judgment, making fair decisions.
- Tests widely for possible reactions to controversial decisions.
Negative Indicators
- Doesn’t deal with problems in detail and does not identify underlying issues.
- Does not gather enough information before coming to conclusions.
- Does not consult other people who may have extra information.
- Does not research background.
- Shows no interest in gathering or using intelligence.
- Does not gather evidence.
- Makes assumptions about the facts of a situation.
- Does not notice problems until they have become significant issues.
- Gets stuck in the detail of complex situations and cannot see the main issues.
- Reacts without considering all the angles.
- Becomes distracted by minor issues.
- Leaves others to solve problems and does not see it as part of the role.
