Complaints against officers

[Maverick22 994]

My Modem was switched off while I was on hols, when I re-started it, and logged onto Windows Live Mail, I had 237 messages, I cancelled them all but a couple. Next time I logged on I got the same 237 messages

plus a couple of new ones. Each time I login I get the same messages each time. On several occasions it sent me 4 of each message. Windows 7, 64bit. I haven't touched anything that I know of to cause this problem. Anyone any suggestions please.

[Voiceofreason 16]

Is it IMAP or POP3? if IMAP they could be still stuck on the server. I don't use WLM but in the settings i think you have the option to uncheck "Leave messages on the sever"

If it's not that, try a repair, go to Programs and Features/Windows Live Essentials. you choose "repair" it including Mail.

Failing that delete it and do a clean install. I am a bit rusty on Microsoft I try to avoid their buggy c**p.

Better still install Thunderbird

[Penbwlch 810]

Is it IMAP or POP3? if IMAP they could be still stuck on the server. I don't use WLM but in the settings i think you have the option to uncheck "Leave messages on the sever"

If it's not that, try a repair, go to Programs and Features/Windows Live Essentials. you choose "repair" it including Mail.

Failing that delete it and do a clean install. I am a bit rusty on Microsoft I try to avoid their buggy c**p.

Better still install Thunderbird

Agreed. 100%.

[Techie1 + 2,024]

Either that, or use webmail if you can, or software like mailwasher to delete the ones you don't want from the server, before trying to download your emails again.

[SuperSarge 4]

Hi,

Regardless of what it calls itself, Windows Live Mail is the current name for what used to be called Outlook Express. Of course, over the years, it has been "improved" with gismo's that I never use. The problem you may be experiencing is that you have an email server keeping copies of your mail and delivering your new mail, plus the old stuff that you have already seen.

If it is a regular ISP (Internet Service Provider) you have to check if it's their server that is retaining the old stuff. Your email client (Windows Live Mail) may well be switched to NOT retain copies BUT if their email server does not understand the instructions given to it by your email client (perhaps Windows Live Mail), nothing will be sorted. And, you will still continue to get all the old stuff.

For example, you need to check your ISP's email handling. To do this, you need to login to your account at their URL they provide, with your particulars (user name and password). Check your email settings there. Uncheck any box that says, "Keep email copies on the server" , or words to that effect.

Because once your email client (Windows Mail etc) has requested a message, and it has been delivered succesfully, it SHOULD be deleted automatically from their email server queue as have being, "delivered" to you.

So, that I think is your issue. Check at both ends. That being, your email client AND your email server. IMAP generally leaves copies of emails on your email server although this is not generally used these days for small accounts. Generally, SMTP to send, and POP to receive.

HTH

Note: If you have a website hosting provider handling your email, this is another avenue of investigation as to what is happening to email-forwarding to you at their end.

TOP EMAIL AND EVENT-CALENDAR TIP?

Use Thunderbird and Lightning (it's free).