ChickenSoup 0 Posted January 1, 2007 Share Posted January 1, 2007 First Post for 2007! I have done the following...so far to try to get rid of it: 1)Gone into Safe mode and logged on as the administrator 2) Switched off System Restore 3) Run Spyhunter and Spybot...which identified the trojan and then I deleted it However, when I go back into normal mode I do not have any access to my control panel. This message comes up: C:Windows/system32\rundill32.e...Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. In addition, I cannot get onto the internet in normal mode. In safe mode, as the administrator I am fine (can use the control panel and internet explorer). My laptop...which I am using at the moment.... was also infected with the same trojan. However.....access to the control panel and internet explorer in normal mode was not affected. I was therfore able to do steps 1-3...and then switch system restore back on. I have re-run spybot and Spyhunter and ....no more trojans or other nasties seem to be on the laptop. I just have this horrid feeling that in the case of my desktop....more horrid stuff has happened!!!!. When I first noticed a problem a few days ago I thought it was the new version of mcafee I had just installed....as it can slow down your computer. So I uninstalled bits (including virus protection) and did a systems restore....and thats when I started having trouble with gaining acess to my control panel If you have any advice...please let me know. I am a technological virgin (he he he...) so any advice needs to be clear and in steps ...so I can understand. Ta! Oh yeah....Windows Defender and Windows Malicious Spywear Tool did not detect the trojan on my laptop. Neither did Mcafee...(I am actually unsure whether I should keep it?) . The only two things that detected it on my laptop...was Spybot search and Destroy and SpyHunter. On my desktop...in normal mode...I can't access Spyhunter, Spybot search and destrpy either. Its only when I am in safe mode (logged on as the administrator that I can scan my desktop). If I click on the icons for these malware removers in normal mode...for my desktop...I get that message again...saying I don't have acess permission ChickenSoup2007-01-01 13:56:42 Link to comment Share on other sites More sharing options...
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